The graph below shows the number of complaints for six different airlines as reported to the US Department of
Transportation in February 2013. Alaska, Pinnacle, and Airtran Airlines have far fewer complaints reported than American,
Delta, and United.
A) Can we conclude that American, Delta, and United are the worst airline carriers since they have the most
complaints?
B) Why is this graph potentially misleading?
C) What would be a more informative way to present these results?
